It’s great when a hotel receives a 5-star rating. I only assume it’s a more challenging for a B&B to receive the same. Here’s a PR piece on one such recipient.
Westfield, NY, August 31, 2011 — Brick House Bed & Breakfast has been awarded the 5-star Certificate of Excellence by TripAdvisor for Business. Now in its sixth year, Brick House B&B retains its number one ranking for B&Bs in the area. “Earning the 5-star certificate shows our commitment to our on-going guest satisfaction and value,” says Randy DeVaul, owner of Brick House.
“We’re grateful for the recognition and appreciate our gracious guests, but we also know this award is not earned in a vacuum,” states DeVaul. “We share in the total experience of our guests.” That guest experience includes the interaction with the people and businesses in the community, as well. “We can send guests to restaurants where we know they will get great food and visit wineries where they can engage with personable hosts.” Add the museums, art trail, antiques, live performances and other festivals and events, guests interact with the whole community during their stay. All of that energy and experience goes toward ensuring guests enjoy their stay and feel welcome.
“We appreciate everyone who has a part in our guests feeling welcome and at home,” states DeVaul. “Westfield is a great community – rich in history and rich in hospitality.”
Brick House Bed & Breakfast is open year round. With five guest rooms and private baths and the ‘extras’ provided by the owners, the ‘return guest’ list continues to grow. And, there have been guests from 47 states and 14 countries. DeVaul’s goal is to have guests from all 50 states and more international visits. To keep it honest and qualify as a visiting state or country, the guest book must be signed by a current resident of that place, not from guests who may have lived there in times past.
For more information on Brick House Bed & Breakfast, visit www.brickhousebnb.com.